2004 Ford Crown Victoria and Mercury Grand Marquis Workshop Manual.  The manual(s) is what the dealership used to repair the vehicle.  Information covered is general information, suspension, driveline, brake system, steering, engine, automatic transmission, manual transmission, transfer case (if applicable), exhaust system, and fuel system, and more.  No pages missing.  The manual(s) provides information on the diagnosis, the service procedures, the adjustments, and the specifications for this specific model(s).